12000 Wyndham Lake Dr # C, Glen Allen, VA 23059

Phone: 804-364-8366

12000 Wyndham Lake Dr # C, Glen Allen, VA 23059

Phone: 804-364-8366

Emergency Information

Videos for Common Orthodontics Emergencies


Because Invisalign® is made of plastic, there are very few situations which will require any kind of emergency service. The situations which you may experience during your Invisalign treatment include:

  • Lost or Broken Aligner

    Move to the next aligner and wear it for the remainder of the lost aligner’s time, plus a week.

  • invisalign

    Broken Attachment

    Call our office so that we can reattach it as soon as possible. A broken attachment may slow down your treatment time.

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    Rough Edge on Your Aligner

    You can use a fingernail file to smooth any places that are causing irritation. If this doesn’t fix the problem, call our office and we will make adjustments to your aligner.

  • Orthodontics, invisalign, teeth, dental, beauty

    Poorly Fitting Aligners

    If the forsus rod comes out of the coil, you can guide it back into place with tweezers. If it will not stay in place or comes off your braces completely, call our office so that our orthodontist can repair it. Bring the piece with you, as we can most likely still use it.


There are only a few problems that you may experience with your retainer. If the tips recommended for dealing your retainer issues do not work, please call our office and make an appointment with our orthodontist.

  • retainer-braces-tooth-orthodontic-guard

    Broken or Lost Retainers

    If you still have your second set of retainers, wear those. If not, call the office as soon as possible so that we can replace your retainer.

  • 12-Teeth

    Tightly Fitting Retainers

    Call our office so we can determine if you simply need to wear the retainer full time for a while or if you need a new retainer.